Terms and Conditions
Last updated: 8/11/2026
1. Service subject
StashLug connects users who want to temporarily store their luggage with verified commercial businesses. The physical storage service is provided directly by the partner business, while StashLug manages booking and payment.
2. Booking and payment
Each booking is confirmed upon receipt of payment or, where applicable, upon issuance of an invoice/receipt by the partner. The displayed price includes storage cost and StashLug service fee. Any additional costs must be agreed on-site and communicated before drop-off.
3. Hours and pickup
The user must respect the business opening hours and the check-out time indicated in the booking. Late pickup may incur additional charges at the business daily rate.
4. Accepted items and liability
It is not allowed to store dangerous, illegal, perishable items or items valued above the limits indicated by the business. StashLug and the partner business disclaim any liability for losses resulting from violation of these rules.
5. Cancellation and refund
You can cancel a booking up to 1 hour before check-in time for a full refund. Later cancellations or no-shows are not eligible for refund, except for cases evaluated by support.
6. Changes and contacts
StashLug reserves the right to change these terms. For any question write to support@stashlug.com.